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FAQ

What can I use to permanently seal my urn after the ashes have been added?
E-6000 is a clear silicon product made by GOOP. It costs approximately $4 per tube, and can be found at most craft supply stores.

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How do I know what size urn to buy?
The general rule is 1 cubic inch per pound. The cremains from the pet crematory or veterinarian are often placed in a poly bag, which is closed with a twist tie. The bag is sometimes placed in a cardboard or plastic box, which varies in size, depending on the animal.

How long does it take to receive my order?
That depends on several factors, such as whether it’s a commissioned piece, and whether the artist has your requested piece in stock. Shipping information is listed on the description for each piece.

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Is it possible to personalize my purchase with a name, date, and/or inscription on the piece?
Yes. Please contact us at info@theartofreverence.com for pricing. Tell us which item you are interested in and what you would like inscribed on the piece. In the case of a commissioned piece, you will be able to communicate this directly with our artist during the planning process.

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If my urn comes weeks after the ceremony, am I the one that has to move the ashes from the temporary to my new permanent container?
If this is something you are not comfortable doing, your pet crematorium or veterinarian will usually facilitate this for you.

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What if I am going to transport the ashes?
Carry-on: Passengers are allowed to carry a crematory container as part of their carry-on luggage, but the container must pass through the X-ray machine. If the container is made of a material that generates an opaque image and prevents the security screener from clearly being able to see what is inside, then the container cannot be allowed through the security checkpoint. Out of respect to the deceased and their family and friends, under no circumstances will a screener open the container even if the passenger requests this be done. Documentation from the funeral home is not sufficient to carry a crematory container through security and onto a plane without screening. To successfully transport ashes with you, TSA suggests that you purchase a temporary or permanent crematory container made of a lighter weight material such as wood or plastic that can be successfully x-rayed.

Checked Baggage: Passengers may transport an urn or crematory container as checked baggage provided that it is successfully screened. TSA will screen the urn for explosive materials/devices using a variety of techniques; if cleared, it will be permitted as checked baggage only.

NOTE: Some airlines do not allow cremated remains as checked baggage so please check with your air carrier before attempting to transport a crematory container in checked baggage.

It is advised that you consult the TSA at:
1-866-289-9673 or by E-mail: TSA-ContactCenter@dhs.gov

 


 

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